Help desk

Looking for assistance? Our Help Desk Team will do all the efforts to help you. Please feel free to contact us by:

Phone: (+351) 223 228 807

 

Remote assistance

If you were instructed by us, here is the procedure to download our TeamViewer module that allows us to assist you remotely.

1. Download the appropriate file:

2. Open and load the TeamViewer module:

1. Double click the downloaded file
This won't install anything on your computer.
2. Choose the option "Yes" and wait a few seconds until TeamViewer loads.
In Windows Vista or Windows 7 you may see this prompt. Please choose "Yes".
3. Call LabOrders and provide the TeamViewer "ID" and "Password"
This will allow us to connect to your computer and assist you remotely. Tel: (+351) 223 228 807
1. Double click the downloaded zip file
It will unzip the module to the same folder.
2. Double click the unziped file and wait a few seconds until TeamViewer loads.
This won't install anything on your computer.
2. Call LabOrders and provide the TeamViewer "ID" and "Password"
This will allow us to connect to your computer and assist you remotely. Tel: (+351) 223 228 807